Summary of Qualification
Self-motivated and management professional with interpersonal and communication skills and an extensive background in the following broad-based competencies:
| • Project Management | • Software Training |
| • Software Support | • Needs Assessment |
| • System Development | • Process Mapping |
| • Technical Support | • Software Implementation |
| • Standardization Identification |
• Demonstrated ability to develop a cohesive project plan and follow through with implementation
• Excellent skills in needs assessment, software training and support, and developing corporate strategy for software implementation
• Effective trainer to include preparation of course materials
• Ability to see organizational needs from global perspective
• Experienced in installing and managing Windows 2003, 2002, and NT4 servers; Novell Netware 4.1, and Intranet Ware 4.11.
• Have experience with various communication based systems: IBM Lotus Domino, Novel Groupwise, and FirstClass
• Experienced in LAN and WAN design, installation, and support
• Experienced with TCP/IP network
• Familiar with different types of network topologies/layouts
• Help Maintain Citrix and Mac OS 10x Servers
Experience
Over 13 years of overall technical experience including ten years of hands-on administration and maintained of MS Windows Servers and a number of email servers.
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Certifications
• Horizon and Web Reporter , SirsiDynix, 2009
• Certificate in Managing and Leading in the Non-Profit Sector, Erhard Associates, 2008
• Certificate in Supervisory Management, Canadian Institute of Management, 2007
• The Raiser’s Edge 7 Essentials, Blackbaud, 2002
• Advanced Reporting in Raiser’s Edge 7 Part I & II, Blackbaud, 2002
• PowerBook Service Certificate, Apple Canada, 2001
• more...
Education
Niagara College of Applied Arts and Technology
Diploma of Computer Engineering Technology
Welland, Ontario
• Programming in C / C++, Visual Basic, TASM, MPASM
• Network and database management, and computer system support
• Microcomputer design: interfacing electronic devices to a personal computer
• Computer systems design using micro-controllers
• Re-designed and constructed a RISC micro-controlled Furby™ toy, also used RS-232 communication standard to control the toy by a computer keyboard